New Patient Center
Welcome!
As a New Patient Coming in We Will Need Some Information From You.
If you wish, you can download these forms and fill them out before you come in to save yourself some wait time.
Things to bring on your first visit to our practices:
- Your Photo ID
- Present and Current Insurance Card and Information
- Auto Accident or Workers Compensation Paperwork (if Applicable)
- Any Previous Diagnostic Imaging (MRI, CT-SCAN, Xrays)
- A Referral (if Needed) * Most Cases Do Not Require a Referral to Our Office(S)
- Printed Out Paperwork From the Links Above and Completed
Before You Arrive
When you call the office to set up your appointment you will speak to our scheduler. They will obtain some personal and insurance information from you as well as some general clinical information. They are not doctors, so they cannot give you any medical advice or recommendations. Once they have all your information, an appointment will be scheduled for you. Please allow at least 45 minutes for your initial examination and sometimes longer if x-rays are necessary.
During Your First Visit
On your initial visit to our office you will be greeted with a smile and given some paperwork to fill out about yourself, your current symptoms and past medical history.
You will then be placed in a private room and seen by a doctor to review the history of your condition. A detailed history is pivotal in order for us to better understand your condition or injury, how it is affecting your daily activities and to accurately diagnose the cause of your symptoms.
The doctor will then perform a physical exam including an orthopedic, neurological and functional exam. If the doctor deems necessary, x-rays will be taken on site.
Once the exam is complete, the doctor will render a diagnosis and offer the appropriate treatment recommendations.
Treatment is sometimes started on the first visit, but usually on the next office visit.
Before you leave, the doctor will answer all your questions and provide you with information and instruction such as modification of activities, exercises, proper biomechanics, Ice/Heat instructions, posture correction and ergonomic considerations.
The initial visit is approximately 45 minutes, and subsequent treatment visits range from 30-45 minutes.
Insurance
Please call our office and we will verify your coverage and benefits for you prior to your first visit.
Our Office is out of network with most insurance plans including HMO, PPO and POS plans. The following is a list of the more common plans we will bill on your behalf as an out of network provider:
- Aetna
- Cigna
- United Healthcare
- BC/BS
- Connecticare
- Oxford
- PHCS/Multiplan
- First Health/Coventry
- Health New England
- Aetna Student Health
- All Local Union Plans
- Harvard Pilgrim Healthcare
- Many Other Plans
If you are involved in a work-related or automobile related injury, please call our office and we will verify your Claim# and obtain any required pre-authorization Accepted Workers Compensation Panels (Covered at 100%):
- State of Connecticut
- Travelers
- The Hartford
- Corvel
- Liberty Mutual
- Gallagher Bassett
- AIG
- CHWCT
- Crum & Forster
- Medrisk
- Second Injury Fund
- PMA Insurance
- Sedgwick CMS
- Zurich
- PrimeHealth Services
- Aetna Workers Compensation Trust
- City of Hartford
- Many Other Plans
Automobile Insurance (Covered at 100%):
- All Automobile Medical Payments Coverage
- Massachusetts PIP
- New Jersey PIP
- New York No Fault
- Florida PIP
If you are involved in a motor vehicle accident and do not have Health insurance or Medical Payments on your own auto policy, our Doctors will accept letters of protection from attorneys.